Privacy Policy
Effective Date: December 2024
Summary: We collect minimal data. Your DHA information stays in your browser - we never see it. We only collect what you voluntarily submit through our contact form.
1. Introduction
DHA.Support ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you use our website at dha.support.
2. Information We Collect
2.1 Information You Provide
We collect information you voluntarily provide when you:
- Contact Form: Name, email address, company name, and message content
- Expert Directory Applications: Business information submitted by consultants
2.2 Information We Do NOT Collect
We do not collect or have access to:
- Data you enter into the DHA Screening Tool
- Data you enter into the DHA Documentation Tool
- Any facility information, hazard assessments, or compliance data
All DHA tool data is stored locally in your web browser using localStorage technology. This data never leaves your device and is not transmitted to our servers.
2.3 Automatically Collected Information
Our hosting provider (Netlify) may automatically collect:
- IP address
- Browser type and version
- Pages visited and time spent
- Referring website
This information is used for website analytics and security purposes only.
3. How We Use Your Information
We use information collected through the contact form to:
- Respond to your inquiries
- Provide customer support
- Process expert directory applications
- Send relevant updates (only if you opt in)
4. Data Storage and Security
4.1 Contact Form Data
Information submitted through our contact form is processed by Netlify Forms and stored securely. We access this data only to respond to your inquiry.
4.2 DHA Tool Data
All data entered into our DHA tools is stored locally on your device using your browser's localStorage. This means:
- Your data stays on your computer/device
- We cannot see, access, or recover your data
- Clearing your browser data will delete your saved information
- You are responsible for exporting and backing up your data
5. Data Sharing
We do not sell, trade, or rent your personal information to third parties. We may share information only:
- With service providers who assist in operating our website (e.g., Netlify for hosting)
- If required by law or to protect our legal rights
- With your consent
6. Cookies
Our website uses minimal cookies:
- Essential cookies: Required for basic website functionality
- localStorage: Used to save your DHA tool data locally (not transmitted to us)
We do not use tracking cookies or third-party advertising cookies.
7. Third-Party Links
Our website may contain links to third-party websites (including consultants in our directory). We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies.
8. Your Rights
You have the right to:
- Access: Request a copy of personal data we hold about you
- Correction: Request correction of inaccurate data
- Deletion: Request deletion of your personal data
- Opt-out: Unsubscribe from any marketing communications
To exercise these rights, contact us at dha.support/contact.
9. Children's Privacy
Our website is not intended for children under 13. We do not knowingly collect personal information from children.
10. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date. Your continued use of the website after changes constitutes acceptance of the updated policy.
11. Contact Us
If you have questions about this Privacy Policy or our data practices, please contact us:
- Website: dha.support/contact
- Email: contact@dha.support